Shipping and Handling
Shipment Processing time and Delivery
Karei guarantees a delivery time of 15 business day after purchase date, including processing and packaging. All orders are processed within 2-3 business days. Orders are not shipped or delivered on weekends or holidays.
If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.
Shipping rates & delivery estimates
Shipping charges for your order will be calculated and displayed at checkout.
We offer the following shipping rates:
- Free Shipping (6 – 15 business days) – Free shipping rate option is available for order over $60.
- $5 Flat Rate (6 – 15 business days) – We offer a flat rate shipping of $5.00 for all orders with no minimum or maximum purchase limit.
- $12 Expedite Shipping (2 – 4) – Expedite shipping is guaranteed to be delivered in less than 4 business days.
- Local FREE Pickup (delivery time upon agreement) – Local FREE pick up is available for the following selected areas in Puerto Rico: Aguadilla, Isabela, Aguada, Moca, Quebradillas, Añasco, and Mayaguez. A Karei representative will contact you after order processing to schedule a pick up date and time (Monday – Friday 7:00 AM – 7:00 PM).
International Shipping Policy
We currently do not ship outside the U.S.
